Find our project, document and reporting desks in the services directory. Developers can use our API guide and RSS feed.
Blog
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Planning the next few weeks
Our planning sessions start with work already in progress. We list the decisions that could unblock someone else, then choose a handful of changes that fit the time available.
We leave room for the unexpected. A plan is more useful when it makes tradeoffs visible than when it fills every hour on the calendar.
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Making document handoffs easier
A handoff should answer three questions: what is ready, what still needs attention, and who can answer questions. A brief cover note gives readers a route through the material before they open the first attachment.
We have started adding a date and a plain-language status to each cover note. It is a small change, but it helps people distinguish working drafts from decisions that have already been agreed.
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The monthly maintenance list
Once a month we review the tools we rely on, archive completed work, and check that shared documents still have an owner. The useful part is the conversation about what has stopped being useful.
Our checklist is deliberately short: update the inventory, test the recovery notes, close old requests, and make sure new teammates can find the essentials. Small, regular maintenance beats a large cleanup twice a year.
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A simpler way to keep project notes
Good project notes help the next person pick up the work. We use a short page for each project: the problem, the decisions made, and the next action. Links to supporting documents live alongside the decision they support.
At the end of the week, we remove stale tasks and add a few sentences about what changed. That small habit makes handoffs easier without turning documentation into a second project.